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PaymentNepal

AGENT ENROLLMENT

AGENT ENROLLMENT

Agent Enrollment

The major operation after the change in modality of business operation of PaymentNepal is the acquisition of an AGENT to acquire Merchants. Necessary deviation approval shall be obtained if required from CEO through the recommendation of the AGENT Management team.

If any individual or entity is interested to be the AGENT for payment gateway resell of PaymentNepal, they should contact to our business development team and send an application to PaymentNepal. AGENT Management Team will perform the following activities:

  • Obtain duly filled up AGENT Application letter along with the other necessary documents. AGENT Management team shall be responsible for maintaining an individual file of each AGENT which should consist of:
  • Application for approval
  • Approval from the management in case of entity or individual to collaborate with PaymentNepal for Card-not present Payment gateway.

Upon acceptance of AGENT partnership between person/entity and PaymentNepal, PaymentNepal shall provide an agreement.

Merchant Application

If any Merchant would be interested to integrate the payment gateway from the AGENT, the AGENT must submit the following documents from the Merchant before onboarding the merchant in PaymentNepal’s ZealMux site as we as PaymentNepal Merchant registration portal of www.getwaypayment.com.np website:

  • Company registration
  • PAN/VAT certificate of the Merchant
  • Non-Blacklist Letter of Merchant
  • Latest Tax clearance( updated Shareholder-citizenship, photo, and contact details.
  • Copy of the agreement between AGENT and Merchant.

Merchant Management Team or staff or agent shall visit the site of operations of the applicant for the following:

  • The office/outlet(s) must be virtually or physically existed.
  • Check the server of the Merchant.
  • Whether the platform is consistent with the type of stated business on the application of the merchant.
  • Whether or not involved in dealing with illegal goods and services.

Process for Setting up Merchant by AGENT:

  • Create a merchant profile as per the documentation received from the merchant. Same should be checked by different AGENT’s departments.
  • Generating merchant number and provided by AGENT to merchant
  • Provide merchant id and Secret Keys to the merchant.
  • Payment Nepal shall set backend-URL and front-end URL of merchant site in Payment Gateway server.

Condition for an AGENT, if ownership of the merchant changes:

In case of change in ownership of the merchant following should be done by the AGENT and inform PaymentNepal upon an immediate realization:

  • New Merchant Agreement should be done with the new owner of the merchant.
  • Amended registration documents should be obtained.
  • Update the KYC.
  • Obtain the other relevant documents and update if any.

Termination of Merchant

A merchant ship is to be canceled or terminated under any of the following conditions:

  • Merchant requests for cancellation of the merchant ship.
  • Merchant is involved in fraudulent transactions.
  • Due to listing in negative/hotlist.

Cancellation notice of merchant ship must be communicated to the concerned AGENT. However, PaymentNepal reserves the right to terminate the contract with the merchant upon the realization of fraudulent activities and negative listing of the merchant.

Provision regarding monitoring of Merchants

Monitoring of daily Transaction by Operational Department of AGENTs / PaymentNepal. In case of suspicious transactions/ unusual transactions investigation of the merchant shall be done by Payment Nepal and AGENT.