Privacy Policy

May 29, 2022

Privacy Policy

Introduction to Privacy Policy

This privacy policy (the "PRIVACY POLICY") applies to your use of the website of Gateway Payment Service Pvt. Ltd.(GPS) , and associated Services of  GPS but does not apply to any third-party websites that may be linked to them, or any relationships you may have with the businesses listed on GPS.

The terms "WE", "OUR" and "US" refer to GPS, and the terms "YOU", "YOUR" and "USER" refer to you, as a user of GPS. The term "PERSONAL INFORMATION" means information that you provide to us that personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information. Our practices and procedures in relation to the collection and use of Personal Information have been set out below in order to ensure safe usage of the Website for you.

We have implemented reasonable security practices and procedures that are commensurate with the information assets being protected and with the nature of our business. While we try our best to provide security that is better than the industry standards, because of the inherent vulnerabilities of the internet, we cannot ensure or warrant the complete security of all information that is being transmitted to us by you. By visiting this Website, you agree and acknowledge to be bound by this Privacy Policy and you hereby consent that we will collect, use, process and share your Personal Information in the manner set out herein below. If you do not agree with these terms, do not use the Website.

It is clarified that the terms and conditions that are provided separately, form an integral part of your use of this Website and should be read in conjunction with this Privacy Policy.

Information we collect and how we use it

We collect, receive and store your Personal Information. If you provide your third-party account credentials ("THIRD PARTY ACCOUNT INFORMATION") to us, you understand that some content and information in those accounts may be transmitted to your account with us if you authorize such transmissions and that Third Party Account Information transmitted to us shall be covered by this Privacy Policy. You may opt to not provide us with certain information, however that will restrict you from registering with us or availing of some of our features and services.

We use commercially reasonable efforts to ensure that the collection of Personal Information is limited to that which is necessary to fulfill the purposes identified below. If we use or plan to use your information in a manner different than the purpose for which it is collected, then we will ask you for your consent prior to such use.

The Personal Information collected will be used only for the purpose of enabling you to use the services provided by us, to help promote a safe service, calibrate consumer interest in our products and services, inform you about online offers and updates, troubleshoot problems, customize the User experience, detect and protect us against error, fraud, and other criminal activity, collect money, enforce our terms and conditions, and as otherwise described to you at the time of collection of such information.

Account information of Merchants

If you create an account to take advantage of the full range of services offered on GPS, we ask for and record Personal Information such as your name, email address, and mobile number, Bank Account Number and even your legal documents. We may collect and store your Sensitive Personal Data or Information documents as per Nepal Rastra Bank(NRB) regulations and any other information as may be applicable. 

Activity

We record information relating to your use of GPS. We use this information to administer GPS and provide the highest possible level of security and service to you. We also use this information in the aggregate to perform statistical analyses of User behavior and characteristics in order to measure interest in and use of the various areas of GPS. However, you cannot be identified from this aggregate information.

Our logos, product, and service marks and/ or names, trademarks, copyrights, and other intellectual property, whether registered or not ("OUR IP") are exclusively owned by us. Without our prior written permission, you agree to not display and/ or use Our IP in any manner. Nothing contained in this Website or the content should be construed as granting, in any way to the User, any license or right or interest whatsoever, in and/ or to Our IP, without our express written permission.

Cookies

We send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term "cookies" refers to small pieces of information that a website sends to your computer's hard drive while you are viewing the site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following your browser help file directions. If you choose to disable cookies, some areas of GPS may not work properly or at all. GPS uses third-party tools, which may collect anonymous information about your visits to GPS using cookies, and interaction with GPS products and services. Such third parties may also use information about your visits to GPS products and services and other websites to target advertisements for GPS products and services. No Personal Information is collected or used in this process. These third parties do not know or have access to the name, phone number, address, email address, or any Personal Information of GPS Users. GPS Users can opt out of sharing this information with third parties by deactivating cookies, the process of which varies from browser to browser. Please refer to the help file of your browser to understand the process of deactivating cookies on your browser.

Enforcement

We may use the information we collect in connection with your use of GPS (including your Personal Information) in order to investigate, enforce, and apply our terms and conditions and Privacy Policy.

Transfer of information

We do not share your Personal Information with any third party apart from financial institutions such as banks, NRB or other regulatory agencies (as may be required) and to provide you with services that we offer through GPS,