May 29, 2022
Use of this website signifies your acknowledgment and consent to this Privacy Policy. Please read this Privacy Policy carefully before using this website. By using our website you signify your consent/agreement to the terms and conditions of this Policy.
PRIVACY & SECURITY OF WEBSITE
Gateway Payment is committed to protecting users’ privacy. Gateway Payment understands and appreciates the concerns of visitors and users of its website about the privacy, confidentiality, and security of information that may be provided by them to Gateway Payment.
Gateway Payment’s website enables the user to access several other websites over which Gateway Payment has no control. GPS is not responsible for the content and the privacy practices of such other websites. Gateway Payment encourages the user to self-examine each website’s privacy statement. Gateway Payment does not owe any responsibility to any user for the access to other websites and their contents thereof, which are detailed/specified on the gateway Payment’s website.
COLLECTION OF INFORMATION
Gateway Payment, in its role as a retail payment system service provider and a payment gateway, may receive the financial information of a person which may include the name of the bank, account number, withdrawal amount, cheque number, payee details, etc. The collection of such information by Gateway Payment is in consonance with statutory and regulatory requirements and internal procedural and operating guidelines and bylaws. The internal procedural, operating guidelines, and bye-laws of Gateway Payment are duly documented.
STORAGE OF INFORMATION
Gateway Payment collects personal information online primarily to provide our visitors with a more relevant experience on this website. When doing so, Gateway Payment takes every reasonable effort to avoid the excessive or irrelevant collection of data. As a corporate body and payment system service provider, Gateway Payment maintains the records and information in a safe and secured manner as per its policy and in compliance with the statutory provisions and directions for the period required by it and as prescribed by laws and rules, etc. We collect personal information only to the extent that it is necessary for the purposes set out below:
Personal information, if captured, is stored in paper and electronic files within Gateway Payment’s premises, and approved archives. Gateway Payment does not allow any unauthorized access to the information stored by it in any form whatsoever. The information is securely stored and access is restricted to authorized personnel only. Gateway Payment incorporates a confidentiality clause in a non-disclosure agreement with entities having business with Gateway Payment to keep personal information secure and confidential and not to disclose personal information to others unless required by law or by an order of a court or by written instruction by Gateway Payment. Such non-disclosure agreements stipulate that all personal information obtained by another party from the arrangement with Gateway Payment will be returned or destroyed on termination/expiry of the non-disclosure agreement.
Further, anytime you visit this website, Gateway Payment may gather certain non-personally identifiable information regarding the means you use to access our site. This information may include the type and version of your browser, your service provider, your IP address, and any search engine you may have used to locate the website. We use this information to help diagnose problems with our server, administer the website, and compile broad statistical data.
USE OF COOKIES
Gateway Payment may use a browser feature known as a "cookie."
Cookies are small files placed on your hard drive that assist in providing a user with a customized browsing experience. Cookies provide convenience to the user using the website to access the same from the place where it was last accessed if it is abandoned mid-way.
When a user visits Gateway Payment’s website, the website administrator may use cookies to monitor the usage and collect statistics from the browser(s) used by users, including and not restricting the information about the time and date when a user accessed the site, the pages user visited, the Internet domain and IP address from which the user has accessed the website and information on the browsing software the user has used to access the website. However, no attempt is made to gather or keep personal details to identify users except, in an unlikely event of an investigation, where a law enforcement agency may exercise the power to inspect activity logs.
PROTECTION OF INFORMATION
Gateway Payment on a best-effort basis follows appropriate operational, physical, electronic, procedural, and technical safeguards against any unauthorized access or breach of data security to avoid any loss or damage to the owners of confidential information. However, Gateway Payment shall not be made liable for the same in any manner whatsoever for any default. Some of the salient features of an information security system are as under:
(a) Use of firewalls, encryption, and data leakage prevention technologies to protect information.
(b) Audit of all vendors and service providers and execution of non-disclosure agreements before availing their services.
(c) Continuous monitoring of Gateway Payment’s physical and technical environment for vulnerabilities and potential intrusions and implementation of controls to identify and address any concern related to the protection of data.
(d) Gateway Payment has a comprehensive documented information security policy & procedures and is certified by Payment Card Industry, Data Security Standard (PCI-DSS), ISO27001, and ISMS to ensure that the information provided to it is reasonably secure, available, and with assured quality.
(e) Gateway Payment is also certified ISO22301 compliant for its Business Continuity Management System and ISO9001 for Quality Management System.
BREACH OF PRIVACY POLICY
Without prejudice to Gateway Payment’s other rights under these terms and conditions, if you breach any terms and conditions in any way of this Privacy Policy, Gateway Payment may take such action as Gateway Payment deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.
CHANGES TO THIS PRIVACY POLICY
Gateway Payment may revise this Privacy Policy from time to time. Revised Privacy Policy shall apply from the date of the publication of the same on this website. Please check this page regularly to ensure you are familiar with the current version.
GOVERNING LAW AND JURISDICTION
This Privacy Policy shall be governed by; interpreted and construed in accordance with Nepal's Law. The jurisdiction and venue of any action with respect to the subject matter of this Agreement shall be in the Courts of Kathmandu in Nepal and each of the parties hereto submits itself to the exclusive jurisdiction and venue of such courts for the purpose of any such action.
Email correspondence sent to Gateway Payment is treated as a record and will be retained as required by law. The name and address details of senders are neither added to a mailing list nor disclosed to third parties without the consent of the sender unless required by law. Email messages may be monitored by a website support staff of Gateway Payment for system troubleshooting and maintenance purposes.
CONTACT
If anybody has any query about the privacy and security practices of Gateway Payment, he/she may send his/her query by email to info@gatewaypayment.com.np